Last updated: June 8, 2026.
Panes Window Manufacturing Inc. sends transactional SMS messages to customers, prospective customers who request assistance, and approved installers who explicitly opt in on panes.com. Customer messages may include quote follow-up, appointment coordination, order updates, shipping notifications, installation updates, and satisfaction links. Installer messages may include job assignment notifications, measurement deadline reminders, schedule updates, review notifications, and payout confirmations. SMS is not used for cold outreach, purchased lists, or third-party marketing.
Customers may opt in during checkout at panes.com/checkout after entering their phone number by checking an optional SMS consent box. The checkbox says: "Yes, I agree to receive order updates, shipping notifications, and installation updates from Panes Window Manufacturing Inc. by SMS. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase."
Prospective customers may opt in on quote and consultation forms after entering their phone number by checking an optional SMS consent box. The checkbox says: "I agree to receive texts from Panes Window Manufacturing Inc. about my request. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase."
Installers may opt in when applying at panes.com/installers/apply after entering their phone number by checking an optional SMS consent box. The checkbox says: "Yes, I agree to receive job assignment notifications, deadline reminders, schedule updates, and payment confirmations from Panes Window Manufacturing Inc. by SMS. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of applying."
When SMS consent is accepted, the consent text, source, and timestamp are stored with the order, request, or installer application.
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE to opt out. Reply HELP or INFO for help. Message frequency varies. Message and data rates may apply.
Mobile phone numbers, SMS opt-in data, and SMS consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.